Friday, August 31, 2007

i-TFTD #51: The Essence of Trust

i-TFTD #51: The Essence of Trust

A little girl and her father were crossing a bridge. The father was kind of scared so he asked his little daughter, "Sweetheart, please hold my hand so that you don't fall into the river." The little girl said, "No, Dad. You hold my hand."

"What's the difference?"  asked the puzzled father.

"There's a big difference," replied the little girl. "If I hold your hand and something happens to me, chances are that I may let your hand go. But if you hold my hand, I know for sure that no matter what happens, you will never let my hand go."

In any relationship, the essence of trust is not in its bind, but in its bond.

While the story itself is good, its concept may be applicable to other areas. Some managers say, "I have clearly told my team that I am available for any help. If they need help they will ask. If they don't ask, it's their fault." Another manager might periodically sit with members of the team, actively identifying areas where help could be provided and thus show the willingness as well as the ability to help. When they see this a few times, it makes all members of the team feel safe to seek help.

No comments: